What is the cost for delivery?DELIVERY
• Local Standard Delivery for £4.99 ( 3-7 Working Days) • International Standard Delivery for £8.99 ( 7-14 Working Days) • Worldwide Express Delivery for £23.99 ( 1-3 Working Days)
What is the Handkerchief made of ?MATERIAL
All handkerchiefs of HANKII are made of the finest and greatest material of 100% Japanese cotton. With the variety of color combinations and different patterns provided to the customers, our handkerchiefs are definitely an appealing necessity to gentlemen of all ages.
Can I pick it up in store?POP-UP STORE
HANKII pop-up store is coming soon. Thank you for your kind patience. Since the handkerchiefs are directly shipped from the suppliers and we do not have any location stores at the moment, we currently do not accept any pickups in our office.
For your best shopping experience, we encourage you to visit our official website or our online store to experience our merchandise. We value our customers and hope to provide the greatest service and attention in helping you to choose the most suitable product for you and the one you love.
What if I do not like the product after I have bought it?REFUND POLICY
If the product is unused, and/or found to be defected, refunds can be made within 7 days from the date of purchase. Please show proof of purchase (i.e. receipt, credit card records, customer service card, etc.). Original packing and all accessories included must be returned in its original condition.
Products available for refunds are limited to those paid for by cash or card. Products
which have been used, with stain or washed cannot be refunded. For products that have been purchased for more than 7 days, refunds will not be offered and only maintenance and repair services will be available.
For any product defects besides natural wear and tear, improper use, or accidents after you have received your product, your product will be refundable in full payment.
Can It Be Shipped To Overseas?DELIVERY
Definitely YES! We provide the best handkerchiefs in the world to our customers not only just in one or several countries.
Our handkerchiefs can be shipped to overseas or all over the world to meet the customers’ needs
Are There Any Gift Packaging Included?GIFT PACKAGE
Once you have bought any handkerchiefs from HANKII, the sticker and the original branding package will be included as the gift package for you. You can wrap your handkerchief with the most glittering package and present it as the greatest gift to your love one.
QUESTIONS & ANSWERS